If ever you’ve traveled with small children, this post will restore your faith in humanity. While on a flight from Palm Springs to Calgary, Whitney Poyntz and her family of three were just settling into their seats when ‘all hell’ broke loose in at the cabin. At just the right moment, a flight attendant stepped in to save the day. Check out Whitney’s first hand account below.
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My husband, 4 month old daughter and I were travelling home from our holiday on April 19. Our daughter was asleep when we boarded so we figured it would be an easy peasy flight. Man were we wrong…. Once the captain came on the intercom it woke her up, which is obviously no one’s fault.
Whitney finally calmed her daughter down… but they were far from done with their ordeal.
About 30 mins later all hell broke loose. Not sure if it was gas or maybe pressure but we did not have a happy baby, unfortunately those seats aren’t made for rocking or trying to put a baby back to sleep.
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But it was then that their savior came to the rescue.
Eyes glaring, sweat dripping down our foreheads trying to get her back to sleep, in comes the hero of the day… a flight attendant named Ashley. Ashley came up to us and asked if she could take her and walk up and down the aisle… first thought in my head was, “Umm a stranger wants to walk my screaming child up and down the aisle?!?!’ But she did and got her calmed down.
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Now it may not seem like a lot but the experience was amazing. Never would I ever think someone would ever do that, volunteer to take your screaming child, but she did. Westjet (Ashley) I would like to thank you for the over and above customer service (baby whispering) that you gave, truly the greatest airline.
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It’s wonderful to see everyday people go above and beyond to do something kind. It may have been a small gesture, but it made all the difference for Whitney and her husband. What if we all made the effort to care for others in the same way?
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