Hometown Hauling in Louisville, Kentucky, is a company that cares about its customers.
That’s why operations manager Jake Bland couldn’t help noticing something was wrong with one of the houses on his garbage truck route. His instincts served him well – and ended up saving a life!
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The 90-year-old woman living there, who is only known as “Mrs. W,” hadn’t taken her trash can to the curb for more than two weeks. So Jake asked company dispatcher Bernice Arthur to look her up.
As it turns out, Mrs. W couldn’t go shopping for groceries because of the novel coronavirus pandemic and didn’t have anyone to help her out. Since she was nearly out of food, she barely had anything to throw away.
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Thankfully, she’s in good hands! “She has no family, nobody,” Bernice explained. “I said, ‘You do have a family now.'”
Not only did Jake help Mrs. W make a grocery list, but he also went to the store himself and personally delivered everything – on the company’s dime!
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While Jake and Bernice are both heroes for going out of their way to get Mrs. W what she needed, they’re just happy they could help.
“Had we not reached out to her – she wasn’t reaching out to anyone,” Bernice said. “It taught me, regardless, check on them. Put something on their porch. Let them know.”
As for Jake, he said, “It was even in a nice neighborhood. You never know what’s going on in your neighbor’s house.”
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What a powerful reminder that we need to be there for our neighbors during tough times. Great job, Jake and Bernice!
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