Everyone who has ever had the privilege of meeting Cynthia Carter finds that it’s a moment they’ll never forget.
At 57 years old, she’s been working at Popeyes in New Orleans for more than 30 years. A lot has changed in that time, but one of the most impactful moments of her career came from a random customer who visited when the city was still recovering from the devastation left behind by Hurricane Katrina.
The customer, who came through the drive-thru, made his order unforgettable by singing it in an upbeat tune.
“He said, ‘I need a two-piece, white meat, spicy, with frIIIIIIIES,'” Cynthia explained while laughing.
Because of this chance encounter Cynthia, or Ms. Cynthia, as many people call her, began putting her own unique twist on the way she takes orders. In addition to singing, she says all kinds of fun phrases and nicknames while infusing her upbeat personality into everything she says.
At first, Ms. Cynthia’s outstanding way of taking orders only garnered local attention, but that quickly changed when a video someone shared of her went viral! Since then, people all across the country are finding out about this hidden gem.
“I’m a people person,” she said. “Somebody’s got to make somebody else’s day.”
Some people have wondered if her infectious personality and positive attitude are at least a bit of an act but, rest assured, Ms. Cynthia insists that she “don’t play.” She also says that a big source of her joy comes from God.
“God keeps you going,” she said. “God gives you peace of mind.”
As much as Ms. Cynthia has enjoyed her time working for Popeyes, as she plans for the future, she thinks that her time here may be coming to an end pretty soon. She doesn’t have any concrete plans, but what she does know is that she’s looking forward to doing “God’s work” on a full-time basis.
As upsetting as this news may be to her beloved fans, she hasn’t put in her two-weeks notice just yet. So until then, customers can continue to expect the same positive energy they’ve been getting when they come through their local Popeyes!
Don’t forget to share Ms. Cynthia’s story with a friend.
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