3. Sijo — 2/10
These sheets were another Christmas present he never got the chance to use.
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Because the damage took place outside of their 7-day trial period, all they could offer is a 15 percent discount. Better than nothing but certainly not the best offer on the list!
Obviously, we understand that companies aren’t required to replace products for people in situations like this. At least they offered a discount!
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![Email thread between Ainsley and Sijo. The email reads:
Hi Ainsley,
Thanks for reaching out.
I'm so sorry to hear about what happened.
I understand that the sheets were damaged in the fire and unfortunately, this falls outside of our 7-day trial period. I'm so sorry but we are unable to issue a replacement. However, I am happy to offer 15% off your next purchase in hopes that you find something you like.
Use promo code [REDACTED] checkout on your next order (excluding Final Sale items).
For more information, see our full Return Policy here.
If you have further questions, please let me know and I am more than happy to assist you.
Best regards,
Cesar
Text on the image reads:
2/10: 15% off is nice but also like... his house burned down give me more](https://www.inspiremore.com/wp-content/uploads/2024/01/home-burn-down-6.png)