While retail work and angry patrons go hand in hand, that doesn’t mean the customer is always right.
Unfortunately, one man recently missed that memo when he decided to punish Tori Perrotti for simply doing her job. But thanks to the many strangers who stood behind the Target manager, her ordeal ended with more kindness than she could have ever expected.
It all started at a Target in Massachusetts, where the man noticed an electric toothbrush priced for one cent. It was clearly marked as a display item, but he tried to buy it anyway. When Tori explained that wasn’t going to happen, he berated her on Twitter and uploaded her photo for thousands to see.
And he wasn’t satisfied with taking his complaint to the internet. He got the police involved and even threatened to sue the retailer.
At that point, Tori was probably mortified. But in a heartwarming turn of events, a flood of comments came pouring through in her defense. Many called out her harasser’s terrible behavior, saying he should be ashamed of himself for trying to take advantage of the situation.
Even an official Target account clarified the store hadn’t made a pricing mistake. The toothbrush had indeed been a display item, they pointed out.
The supportive comments quickly turned into trending tweets under the hashtag #TargetTori, leading to something even better. One person decided Tori deserved a reward after putting up with so much and started a fundraiser on GoFundMe to send her on a vacation. The page surpassed its goal the same day and has since raised thousands more!
Tori was beyond humbled when she heard what complete strangers had done for her. “Thank you for your kindness,” read the sign she held in a photo sent to the people behind the fundraiser.
And in a messaged posted on her newly created account @RealTargetTori, she added she’d be paying their generosity forward by donating to another cause.
A Target spokesman also expressed appreciation in the following statement:
“At Target, we’re grateful for the hard work our team members put in each day to serve our guests in our stores. We’re working closely with our store team on this and appreciate the messages of support the team has received from guests.”
There are mean people everywhere, but Tori’s story proves the good outnumber the bad. Have a great trip wherever you choose to go, Tori. You earned it!
Share this story as a reminder to be kind to people who work in customer service.
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