Plane Turns Around To Help Mother In Need, Then Airline Goes Above And Beyond To Get Her Home.

southwest plane turning in air

We’ve seen some heartwarming stories take place on airplanes. Like the thoughtful dad who created a way for his 3-year-old to Trick-or-Treat during a Halloween-night flight. Or this man who spent a flight holding a comforting a stranger’s baby. This story also takes place on board a plane, but its the flight crew themselves who are the heroes!


A Southwest Airlines flight from Chicago to Columbus was taxiing, preparing for take-off, when it suddenly turned around and returned to the gate. That’s when a flight attendant told passenger Peggy Uhle she needed to leave the aircraft. At first, Peggy was confused, thinking maybe she’d gotten on the wrong plane. But the flight attendant told her to check in at the gate where they would explain the situation.

That’s when Peggy got the devastating news: her 24-year-old son had suffered a traumatic brain injury and was in a coma in Denver.

Peggy’s cellphone had been turned off for the flight, so her husband wasn’t able to get a hold of her. He’d managed to call the airport who contacted the pilot and Peggy on the plane. But Southwest did more than just contact Peggy. By the time she got off the plane. Southwest had already re-booked her on the next non-stop flight to Denver, free of charge.

“They offered a private waiting area, rerouted my luggage, allowed me to board first, and packed a lunch for when I got off the plane in Denver.” said Peggy. “My luggage was delivered to where I was staying, and I even received a call from Southwest asking how my son was doing.”

Peggy’s son continues to recover but she will forever be grateful for the compassion the airline showed her family.

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